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1. CONTRACT BETWEEN YOU AND US
– After completing the online shopping cart, confirm your needs by clicking agree to the general trading conditions set out in Article 4 below and then press the “Request” button. Within 24 hours, we will reply you via email about our quotation.
– You get free up to 3 quotes.
– Our final quotation is considered a sales offer (hereinafter referred to as a “Product” sale item) for you at your request. If you accept our quotation, please sign and send a copy to us by email (or send us a copy directly) and make a payment within the time limit stated in the quotation. Such acceptance constitutes a binding contract between you and us.
– After accepting the quote and before we issue the invoice by order, you can change the order by calling our Customer Service team at 0985-786-368 or emailing We go to firstname.lastname@example.org. The Customer Service team will check the warehouse (in case of adding Products) and send you a revised quotation by email for your acceptance in the manner specified in clause 1.3 above. If the order change includes the cancellation of the Ordered Product for which we have promoted delivery of that Product, you must refuse to receive or return the Product to us in accordance with subparagraph (a) of clause 4.2 of Article 4 of the contract. this dong. We will refund the excess amount (if any, due to acceptance of change of order) according to point (c) clause 4.2 Article 4 of this contract.
– If you do not respond to our quotation or make a payment request at the quote within 02 working days, our quotation will cease to be valid. In this case, you can always email us to request a quote extension.
– In addition to other content, our website displays our Products with Product specifications.
– Although we always try to demonstrate the character of the Product most accurately, we will confirm this content in our quotes.
– The price to pay for the Product you ordered is stated in our quotation. For product selection, our website displays prices that will usually be the last or slightly higher than the price quoted in the quotation.
– If not stated otherwise, the reference price displayed on our website is the price excluding VAT and costs (if any) for packaging, transport and delivery.
– If you accept our final quotation, please pay as required at that quote and in accordance with Clause 6.1, Article 6 of this contract.
4. GENERAL TRANSACTION CONDITIONS
4.1 Restrictions on the supply of goods: The delivery of our goods is intended
– Professional users and mature consumers with full civil act capacity;
– Delivery in Vietnam; and
– Orders with a value of each order (exclusive of value added tax) of at least VND 2 million (VND 2,000,000).
4.2 Return and exchange of purchased goods
– In addition to exchanging Products according to the applicable warranty policy, we accept to return Products (except for Products that cannot be returned according to the catalog on our website) at any time until The third day of successful Product delivery. You must not open the packaging but return to us the Product and all items and documents received from us as soon as possible at your expense and risk. In addition, the returned Product is refunded to us in its original condition:
+ Not used or altered
+ Boxes, containers, or Products are not physically damaged,
+ Also in the original packaging and containing all accessories,
+ Packaging labels and stamps intact.
Usually you are responsible for shipping and returning goods to us. The Product may, depending on the circumstances, be returned to our office or supplier’s warehouse or other location. Please call our Customer Service team at (+84) 963 573 444 or email us at email@example.com for instructions or to discuss the best and least expensive way to get a refund. Pay is accepted.
– In case we accept to return the Product delivered, after deducting the bank fee for the transfer of refund and a fee not exceeding 20% of the value of the Product (minimum is 100,000 VND), the amount we Received for returned Products will be returned to your account as soon as possible but in any case within 15 days of returning the Product. If you have not paid for the return and shipping charges, we reserve the right to deduct additional amounts from the refunds of expenses incurred directly on the return of the returned Product.
We offer many Products with different warranty policies. The exact warranty terms and service policy will be stated
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